Last updated: May 5, 2026

At MY3DLAB (the official website of My3DLab Ltd., accessible from https://my3dlab.com/ and https://my3dlab.ca/), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by MY3DLAB and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect on MY3DLAB . This policy is not applicable to any information collected offline or via channels other than this website.

Consent By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, physical address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as your name, company name, address, email address, and telephone number.

How We Use Your Information We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files MY3DLAB follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of their hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

Cookies and Web Beacons Like any other website, MY3DLAB uses “cookies”. These cookies are used to store information, including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Google DoubleClick DART Cookie Google is a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to our site and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads

Advertising Partners Privacy Policies You may consult this list to find the Privacy Policy for each of the advertising partners of MY3DLAB.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on MY3DLAB, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that MY3DLAB has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies MY3DLAB’s Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

Canadian Privacy Rights (PIPEDA & PIPA Alberta) MY3DLAB complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) at the federal level and the Personal Information Protection Act (PIPA) of Alberta.

Accountability: We are responsible for the personal information under our control. We have designated a Privacy Officer who is accountable for our compliance with these privacy principles.

Your Rights: As a Canadian resident, you have the right to:

  • Ask what personal information we hold about you.
  • Request access to that information.
  • Ask us to correct any inaccuracies in your personal information.
  • Withdraw your consent for us to use your information at any time (subject to legal or contractual restrictions).
  • File a complaint regarding our privacy practices.

Safeguards: We protect your personal information using security safeguards appropriate to the sensitivity of the information, including encrypted web connections (HTTPS) and secure internal data storage.

Privacy Officer Contact: To exercise any of your rights under PIPEDA or PIPA, or if you have questions about our privacy practices, please contact our Privacy Officer at:

Email: privacy-policy@my3dlab.ca

Name: Mykola Yasynskyi, Founder & Privacy Officer

CCPA Privacy Rights (Do Not Sell My Personal Information) Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

MY3DLAB does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will make our best effort to promptly remove such information from our records.

Changes to This Privacy Policy We may update our Privacy Policy from time to time. Since MY3DLAB does not maintain registered user accounts, we do not send individual direct notifications regarding policy updates. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of the document. These changes are effective immediately after they are posted on this page. Thus, we advise you to review this page periodically for any changes.

Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. The best email to contact us regarding our privacy policy is privacy-policy@my3dlab.ca.